Privacy Policy

We are committed to being transparent about how we collect and process your personal information:

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use a range of methods to keep you informed about the handling of your Personal Data.
Where specific details are required, we will provide them at the appropriate time.
If you have any questions or need clarification regarding any applicable legal limitations, we're happy to help. You can reach us by email at the address below: info@mavestitory.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data to provide the website and connect you with third-party trading platforms (the "Services"), improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory and legal obligations, and carry out administrative and business activities supporting the Services.
We also process your personal data to better understand your preferences and needs.

Access meaningful tools to protect your rights with respect to Personal Data:

To exercise your rights, contact us at any time to submit a request regarding your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.

Protect Your Personal Data:

While no system can guarantee absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
This Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data Company collects about natural individuals, and how it is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organization, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly solicit or collect information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Have on You?

When you access our services, service channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our services or via information received from our third-party partners.

You are not required to provide personal information to the company. However, failing to do so may affect our ability to deliver our Services or grant you access to the website.

Providing personal data is not mandatory. However, choosing not to share certain personal data may prevent us from delivering the Services or limit your ability to access the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information collected automatically when you visit our platform, such as your IP address, access date and time, browser type, language settings, and device details, as well as software crash logs. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data We process your personal data only when we have a valid legal basis to do so. The specific basis depends on the type of data involved and the purpose for which it is processed. In general, we rely on one or more of the following grounds: — Your consent, where you have provided it clearly and voluntarily. — The performance of a contract to which you are a party, or steps taken at your request before entering into a contract. — Compliance with a legal obligation to which we are subject. — Our legitimate interests, where those interests are not overridden by your rights and freedoms. Where we rely on legitimate interests as our legal basis, we have assessed that those interests are proportionate and do not unjustly affect your rights. You may request information about that assessment at any time. Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Certain data is required to deliver our Services. If you choose not to provide it, we may be unable to provide the relevant Service or grant you access to the website. We will indicate at the point of collection whether providing specific data is mandatory or optional.

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties under the following circumstances: To provide our Services, we may share your personal data with trusted third-party service providers, agents, contractors, or affiliated companies. These parties are authorized to use your personal data only to perform specific tasks on our behalf and are required to keep it confidential. We may also disclose your personal data when required by law, court order, or governmental authority, or when we reasonably believe that disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the relevant third party as part of that transaction. We will notify you of any such change in ownership or use of your personal data, along with any choices you may have regarding it. We do not sell, trade, or rent your personal data to third parties for their own marketing purposes. Where personal data is transferred to third parties located outside your jurisdiction, we take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection requirements and that your personal data remains protected to a standard consistent with this policy.

We may share your Personal Data with third-party service providers — including hosting and storage providers — for purposes such as infrastructure support and user experience analysis. Upon your request, we will share specific Personal Data with third-party trading platforms you designate. Your Personal Data provided to us in these instances will be disclosed to those platforms and will be subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may also share Personal Data with affiliated entities or business partners where doing so supports the enhancement of our products and services. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any entity within its group — in connection with a transaction, including the transfer or sale of assets, or in the context of a merger, restructuring, consolidation, or bankruptcy involving the Company or any entity within the group.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these services may collect personal data about you, including your browsing behaviour, device information, and usage patterns. This data may be processed by third parties for purposes such as analytics, advertising, and functionality improvements. By using our website, you consent to the use of cookies and third-party services as described in this section. You may withdraw your consent or manage your cookie preferences at any time through your browser settings or our cookie management tool. Please note that disabling certain cookies may affect the functionality of our website. Third-party service providers operate under their own privacy policies and are independently responsible for their data practices. We encourage you to review the privacy policies of any third-party services you interact with through our website. We do not sell your personal data to third parties. Where third parties process your personal data on our behalf, we require them to do so only in accordance with our instructions and applicable data protection obligations.

We may work with third-party service providers, including advertisers and analytics companies, that operate on our website. These third parties may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit the website. They collect information about your browsing habits and preferences to improve your experience, remember your settings, and tailor content to your interests. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and help the website recognize you as a returning user, making it easier to pick up where you left off.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable laws, regulations, or orders.
We may share your information with third-party trading platforms for up to 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation Where personal information is transferred to a third-party country or international organisation, we ensure appropriate safeguards are in place in accordance with applicable privacy law. Such transfers occur only where necessary to deliver our services or fulfil a legal obligation, and recipients are required to protect personal information to a standard consistent with our obligations under Canadian privacy legislation.

10. Security of Personal Data We are committed to protecting your personal data and take reasonable technical and organizational measures to safeguard it against unauthorized access, loss, disclosure, or destruction. While we work diligently to maintain appropriate security standards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share your personal data at your own risk. You are responsible for keeping your account credentials confidential. Do not share your password with anyone. If you believe your account has been compromised, notify us immediately. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your personal data is no longer needed, we will delete or anonymize it in accordance with our data retention procedures. If a security breach occurs that is likely to result in a risk to your rights and freedoms, we will notify you and any relevant regulatory authorities as required. We will provide details of the breach and the steps we are taking to address it. If you have questions or concerns about the security of your personal data, please contact us using the details provided in this policy.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or modification. We cannot guarantee that Personal Data will remain secure at all times, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, including public authorities. We have no control over the security measures applied by those third parties.
No method of transmitting Personal Data over the internet is completely secure. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and apps are not under our supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party site or app, we recommend reviewing their privacy policy. We also advise exercising caution before providing any Personal Data to them.

12. Modifications to This Policy We may update this Policy from time to time. When changes are made, we will revise the effective date at the top of this page. For material changes, we may also notify you directly — for example, by email or through a notice on our website. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes take effect constitutes your acceptance of the updated Policy.

Before visiting any third-party website or app, review their privacy policy. Only provide your personal data to third parties after doing so.

13. Your Rights Regarding Your Personal Information You have certain rights regarding the personal information we hold about you. Depending on your location and applicable law, these may include the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to certain processing activities or to receive a portable copy of your data. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. In some cases, we may need to verify your identity before processing your request. Please note that certain rights are not absolute. We may be required or permitted to retain or process your personal information despite a request to the contrary — for example, to comply with a legal obligation or to establish, exercise, or defend a legal claim. If you believe we have not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

You have the right to request that we verify the accuracy of Personal Data we hold about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request that we limit the scope or types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please submit your request by email to the address below.
Access Rights
We can confirm whether Personal Data about you is being processed. If it is, you may request access to that data.
We will provide an electronic copy of the Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not infringe on the rights and freedoms of others. If fulfilling a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to Rectification
You have the right to request correction of inaccurate Personal Data we hold about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose of processing.
Right to Erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party, and no overriding grounds exist; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be stored unless you provide consent, or where necessary to establish, exercise, or defend legal rights, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, and it must not infringe on the rights or freedoms of others.
Right to Object
You have the right to object at any time to processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds that override your rights, interests, or freedoms, or that are necessary for the establishment, exercise, or defense of legal rights, we will cease such processing.
With respect to direct marketing, you have the right to object at any time to processing of Personal Data concerning you for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You also have the right to lodge a complaint with the relevant supervisory authority. You may contact the supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit certain rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under this section, information provided in response to a rights request will be supplied at no cost. Where requests are unfounded or excessive, particularly if repetitive, we may charge a reasonable administrative fee or decline to act.
If we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity before proceeding.